Who is PlayUp Bet and What do they do?

PlayUp, established in 2009 is one of Australia’s leading online bookmaker services.

Providing their punters with 20+ around the globe sports, greyhound racing, horse racing, and even Australian and US Politics, PlayUp have given themselves a competitive advantage amongst their competitors with the wide range of services they have been able to acquire over their time in the sports betting industry.

Despite its age in comparison to some of its newer competitors PlayUp have curated a simple dark navy and green aesthetic, giving their website a new and sleek feel.

This sleek interface works well with the functionality of the website, not distracting users from their betting endeavours.

The dark navy is muted enough to make the green pop, and the green not too loud making it hard to focus on the task at hand

This sleek aesthetic helps the PlayUp both feel and look more organised.

The PlayUp team have taken a traditional step in regard to the layout of their website, much like competing betting agencies. Everything is accessible through the homepage organised into their two primary categories, Sporting and Racing.

All primary sources of information on the different events that are currently occuring are displayed on the front home page.

Despite their wide array of sporting and racing services, PlayUp, unlike their competitors, do not provide their punters with a live streaming service. They have given punters the opportunity to live bet, however, how useful is live betting if you are unable to watch what it is you are actually betting on.

The PlayUp sign-up process

The PlayUp team has made it nice and easy to sign up to their service.

By clicking the ‘Join’ button in the top right corner of your home page, a drop box appears where you can provide your details.

Here PlayUp ask you for general details such as your name, age, home and email address, and mobile number. You are also prompted to create a username and password.

Much like many other online betting services, PlayUp give punters the option to set a deposit limit upon signing up, this however is optional. Punters also have the option to opt into email and SMS marketing options.

Payment details are not required upon signing up to PlayUp, neither is verification of your identity. However, it is good to note that your account is locked and you are unable to place a bet until you have verified your identity with the PlayUp team.

By not having to provide payment details, or being restricted from viewing the members’ website, PlayUp gives punters the opportunity to view the services they provide and promotions they have to offer.

This means that punters aren’t locked into anything, and will not lose money if they decide PlayUp is not what they are looking for.

Verifying your identity

As stated earlier, verifying your identity isn’t required upon signing up, however, it is if you want to place a bet.

Like any other site, PlayUp requires 2-4 different forms of identification.

This can be in the form of:

• Drivers Licence
• Medicare Card
• Centrelink Card
• Australian Passport
• Australian Visa
• ImmiCard
• Australian Citizenship Certificate
• Birth Certificate
• Change of Name Certificate
• Marriage Certificate

 Promotions

Under revised Australian gambling laws, PlayUp are restricted from advertising any promo codes, betting bonuses and sign up bonuses they might have.

Because of these restrictions, Punters need to either sign up or log back into their account to see what promotions are on offer. Upon signing in however, punters are able to access the wide variety of promotional content that PlayUp have to offer.

PlayUp offer promotions on a range of their different sporting and racing content, appealing to all their punters’ different preferences.

These can be accessed through the tab labelled ‘promotions’ on their homepage.

Something to note is to always ensure you are reading the terms and conditions before applying a promo.

 Payment Methods

The PlayUp team have given punters a plethora of options when it comes to providing payment details.

VISA/MasterCard, Debit Card, POLi, BPay, Bank Transfer are their primary sources of deposit methods.

The PlayUp iOS app also provides punters with the option to use Apple Pay.

Punters have a minimum deposit limit of $1 (AUD).

 Responsible Gambling

As we know, gambling is meant to be used as a form of entertainment and leisure. This unfortunately isn’t the case for some punters and gambling can become a serious addiction.

PlayUp have given their punters a variety of ways they can keep on top of their gambling.

Further they have provided them with sufficient services and steps for gamblers to take if they feel their gambling is getting out of hand.

Outside of providing the BetStop self exclusion register details. PlayUp have given their punters the opportunity to:

• Set deposit and spending limits
• Short Break Options
• Long Break Options
• Self Exclusion both through them and the Australian National Register
• The ability to close your account.

These can be accessed through the ‘my account’ tab once you have logged in.

Contacting PlayUp

PlayUp have provided their users with a 24 hour contact number that punters can call: 1800 752 987

They have also provided their punters with an email for less urgent enquiries: support@playup.com.au

PlayUp does not have a Live Chat option.

The PlayUp App

The PlayUp App is much like the website, providing users with all the same services only now more accessible for punters on the go.

The app’s interface doesn’t differ from the website. Punters are able to find the racing and sporting categories organised at the very bottom of the page. This is also the same for the betslip.

The only difference from the website is needing to share your location with PlayUp to ensure you are within the Australian region.